We provide strategic advice and consulting to a variety of clients across two broad sectors:

• Customer-centric businesses across a range of industries
• Member-based organizations – credit unions, trade and professional associations

Some of the clients that have benefited from our unique approach include:

“It is without hesitation that I recommend Jim for speaking engagements. His presentation style is relaxed and professional and his message thoughtprovoking. Jim was one of our top rated speakers and provided Congress delegates with valuable information and ideas to take away and implement in their own organizations.”

Sandra Freeman

Executive Congress for Customer Strategies
Sydney, Australia